---
title: Custom Order Type | Custom Orders Pipeline
description: Explanation of Custom Order Type Property
---

[Skip to content](https://ithelpdesk.richardsoncap.com/kb/custom-order-type#main-content)

English

Show submenu for translations

[Customer portal](https://ithelpdesk.richardsoncap.com/tickets-view?hsLang=en)

![RichardsonLogo-3.png\]](https://ithelpdesk.richardsoncap.com/hs-fs/hubfs/RichardsonLogo-3.png?height=39&name=RichardsonLogo-3.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Customer portal](https://ithelpdesk.richardsoncap.com/tickets-view)
- Go to richardsonsports.com

 Go to richardsonsports.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Richardson Knowledge Base](https://ithelpdesk.richardsoncap.com/kb?hsLang=en)
2. [CS - HubSpot](https://ithelpdesk.richardsoncap.com/kb/cs-hubspot?hsLang=en)
3. [Properties](https://ithelpdesk.richardsoncap.com/kb/cs-hubspot?hsLang=en#properties)

# Custom Order Type | Custom Orders Pipeline

Custom Order Type indicates what type of order it is so the appropriate team can find and process these tickets:

- **Domestic (Stock)**: your average decorated order of stock caps   
  *Example: A stock 112 with an Embroidered Patch being decorated in Texas*
- **CUSA/CX ⚾️**: Custom-built caps (Custom USA or Custom Express)  
  *Example: PTS20CX*
- **CUOF ⚾️**: Custom Ultra On Field  
  *Example: PTS20CU*
- **Uniforms ⚾️**: Custom Uniforms
- **Custom Offshore**: Full custom offshore orders or  
  *Example: EXPRESS26 orders*

**This is a dropdown and you can only select one**. So if your order contains Domestic Custom and Domestic Stock, select Domestic Custom. If your order contains CUOF and Domestic Custom, select CUOF, etc.

Custom Order Types with ⚾️ are exclusive to dealers in the Team Division.

- [CS - General](https://ithelpdesk.richardsoncap.com/kb/cs-general?hsLang=en#main-content)

    - [SAP](https://ithelpdesk.richardsoncap.com/kb/cs-general?hsLang=en#sap)
    - [Report Server](https://ithelpdesk.richardsoncap.com/kb/cs-general?hsLang=en#report-server)
    - [RichardsonSports.com](https://ithelpdesk.richardsoncap.com/kb/cs-general?hsLang=en#richardsonsports-com)
    - [Discounts and Promotions](https://ithelpdesk.richardsoncap.com/kb/cs-general?hsLang=en#discounts-and-promotions)
    - [New Hire Set Up](https://ithelpdesk.richardsoncap.com/kb/cs-general?hsLang=en#new-hire-set-up)
    - [Paylocity](https://ithelpdesk.richardsoncap.com/kb/cs-general?hsLang=en#paylocity)
    - [Miscellaneous](https://ithelpdesk.richardsoncap.com/kb/cs-general?hsLang=en#miscellaneous)
- [CS - HubSpot](https://ithelpdesk.richardsoncap.com/kb/cs-hubspot?hsLang=en#main-content)

    - [General](https://ithelpdesk.richardsoncap.com/kb/cs-hubspot?hsLang=en#general)
    - [Views](https://ithelpdesk.richardsoncap.com/kb/cs-hubspot?hsLang=en#views)
    - [Properties](https://ithelpdesk.richardsoncap.com/kb/cs-hubspot?hsLang=en#properties)
    - [Companies](https://ithelpdesk.richardsoncap.com/kb/cs-hubspot?hsLang=en#companies)
    - [Contacts](https://ithelpdesk.richardsoncap.com/kb/cs-hubspot?hsLang=en#contacts)
    - [Inboxes](https://ithelpdesk.richardsoncap.com/kb/cs-hubspot?hsLang=en#inboxes)
    - [Reporting Dashboards](https://ithelpdesk.richardsoncap.com/kb/cs-hubspot?hsLang=en#reporting-dashboards)
- [CS - Decoration](https://ithelpdesk.richardsoncap.com/kb/cs-decoration?hsLang=en#main-content)

    - [General Guidelines & Processes](https://ithelpdesk.richardsoncap.com/kb/cs-decoration?hsLang=en#general-guidelines-processes)
    - [EWO](https://ithelpdesk.richardsoncap.com/kb/cs-decoration?hsLang=en#ewo)
    - [Art Approval & Design Proofs](https://ithelpdesk.richardsoncap.com/kb/cs-decoration?hsLang=en#art-approval-design-proofs)
    - [Embroidery](https://ithelpdesk.richardsoncap.com/kb/cs-decoration?hsLang=en#embroidery)
    - [Off-Menu Decoration](https://ithelpdesk.richardsoncap.com/kb/cs-decoration?hsLang=en#off-menu-decoration)
    - [Special Accounts](https://ithelpdesk.richardsoncap.com/kb/cs-decoration?hsLang=en#special-accounts)
    - [Miscellaneous](https://ithelpdesk.richardsoncap.com/kb/cs-decoration?hsLang=en#miscellaneous)
    - [Inventory and Lead Times](https://ithelpdesk.richardsoncap.com/kb/cs-decoration?hsLang=en#inventory-and-lead-times)
- [IT](https://ithelpdesk.richardsoncap.com/kb/it?hsLang=en#main-content)

    - [Magento](https://ithelpdesk.richardsoncap.com/kb/it?hsLang=en#magento)
    - [iDrive Data Migration](https://ithelpdesk.richardsoncap.com/kb/it?hsLang=en#idrive-data-migration)
    - [Automation](https://ithelpdesk.richardsoncap.com/kb/it?hsLang=en#automation)
    - [SAP](https://ithelpdesk.richardsoncap.com/kb/it?hsLang=en#sap)

# Richardson

richardsonsports.com Help Center

Copyright © 2026, Richardson