---
title: "Credit Flagged Orders: Checking Related Activities for Updates"
description: How to check for updates on a Credit Flagged order
---

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# Credit Flagged Orders: Checking Related Activities for Updates

## When an order is Credit Flagged, the accounting team will follow up with the dealer to get the issue resolved. You have access to their notes in Related Activities

**UPDATE 8/7/26: Accounting no longer uses Related Activities. We are working on getting their notes inputted into HubSpot for additional visibility. In the meantime, see Rian or Andrea to check notes left on Credit Flagged orders in accounting's portal** 

1. Go to the Business Partner in question (for example: EH553CM)
2. On the Business Partner window, click *You Can Also*, and select *View Related Activities  
   ![](https://ithelpdesk.richardsoncap.com/hs-fs/hubfs/image-png-Jun-19-2026-05-37-19-4499-PM.png?width=670&height=367&name=image-png-Jun-19-2026-05-37-19-4499-PM.png)*
3. Locate the Activity Type titled *Collections* and click the yellow arrow to the left of the Number  
   *Note: Accounts that are frequently credit flagged may have more than one Collections activity. Make sure you click the one with the most recent Start Date*  
   ![](https://ithelpdesk.richardsoncap.com/hs-fs/hubfs/image-png-Jun-19-2026-05-38-44-4105-PM.png?width=670&height=129&name=image-png-Jun-19-2026-05-38-44-4105-PM.png)
4. Navigate to the Content tab and scroll to the bottom of the latest updates  
   ![](https://ithelpdesk.richardsoncap.com/hs-fs/hubfs/image-png-Jun-19-2026-05-34-56-2316-PM.png?width=633&height=405&name=image-png-Jun-19-2026-05-34-56-2316-PM.png)

 

**If you do not see that any contact has been made to resolve the Credit Flag and the order has been sitting in Waiting Credit for more than several days, reach out to credit@richardsonsports.com to request an update.**

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